DELIVERY & RETURNS

PAK
STANDARD DELIVERY (SKYNET – 300) 3–6 BUSINESS DAYS.

Fully tracked service.
COD or Bank Transfer.
WhatsApp/SMS updates sent after dispatch.
Orders may require confirmation before processing.

Please note: Courier may require a signature or delivery confirmation.
We do not ship to PO Box addresses.

INTERNATIONAL
EXPRESS INTERNATIONAL (RATES VARY) 7–20 BUSINESS DAYS

Fully tracked service.
Full prepayment required.
Duties and taxes (if applicable) are the customer’s responsibility.

Customs processing may cause delays.
We do not ship to PO Box addresses.

RETURNS
RETURNS ARE ACCEPTED ONLY FOR ITEMS THAT ARRIVE DAMAGED OR INCORRECT.

Submit your return request within 48 HOURS of receiving the order.
Item must be unused, unwashed, and in original packaging.
Exchanges depend on availability.
Sale items are final.
International orders are final.

RETURN CONTACT
EMAIL: smallcrossshop@gmail.com
WHATSAPP: +92 310 6524446

Return shipping must be paid by the customer.
Items must be securely packaged to avoid damage during transit.

ORDERING
Once your order is placed and confirmed, it is processed immediately.

Orders cannot be cancelled, combined, or changed after dispatch.
If you forgot an item, place a new order.
Returns/exchanges can be requested within the allowed window.

TRACKING
Tracking details are shared through WhatsApp/SMS after dispatch.
Tracking may take up to 24 hours to update.
If no one is available at delivery, the courier may attempt redelivery.

REFUNDS
Refunds (if approved) are processed 5–7 BUSINESS DAYS after the return is received and inspected.
Refunds are issued to the original payment method only.

EXCHANGES
Exchanges are available for the same item in a different size (if in stock).
If the size is unavailable, a refund will be issued instead.